Resume

Jeanne Battersby

City,state ● phone number ● email address

www.linkedin.com/in/jeanne-battersby-35aa4b138

OBJECTIVE

To obtain a position that can provide continued personal and career growth as well as supporting

the department with exceptional customer service, respecting the rights and contributions of every individual.

EDUCATION

University of Central Florida

Bachelor of Science in Interdisciplinary Studies August 2018

Concentration: Behavioral Sciences and Education

Minors: Leadership Studies and Human Services

PROFESSIONAL EXPERIENCE

University of Central Florida, Orlando Sept.2016- Present

Recruiting Assistant/ Front Office Manager

Career Services

Assisted student/Alumni in career strategies and majors
Hiring, interviewing and scheduling 6-10 Work Study students
Peer Mentor trainer for student success
Recording checks (account receivables) for foundation and fair payment
Ordering, inventory and organizing supplies, business cards and name tags for 2 departments
Input work orders for repairs needed on first and second floor. Tracking that they are completed
Managing first floor event rooms, set-up and hosting

Program Assistant reassignment Dec. 2015-Sept. 2016

Regional Campus, Valencia West

Directed phones calls and took messages
Made appointments for enrollment services, advising and Direct Connect
Kept calendars for two campus locations
Answered questions for students, parents and other walk-ins concerning Direct Connect, admissions and enrollment services which included financial aid

Program Assistant for Sport and Exercise Science

Regional Campus, South Lake Feb. 2007-Dec. 2015

Informed new students about admission, financial aid and course requirements
Developed education plans for students and guided them on possible pre-reqs. for programs at UCF.
Monitored students in Sports and Exercise Science program in class scheduling, understanding their degree audit and appointments with faculty to insure graduation on time
Resolved problems with enrollment and graduation
Coached students during times of stress, life plans, and goal setting
Visited advisors at community colleges for recruitment, Direct Connect, classroom visits to speak about UCF
Administrative help with NCACE accreditation
Kept calendar, travel expenses and class rosters for Program Coordinator and four faculty members
Established filing system for internship paperwork organized and updates.
Implemented an “Alumni list” for graduates of the program and place of employment after graduation
Developed with another faculty member a lecture series for university and community
Kept statistics of the program for Program coordinator

Fellowship of Christian Athletes, Orlando Florida

Personal Assistant to National 3D Coaching Ministry Oct. 2010-Oct. 2016

Planned and organized event; annual Coaching Academy 2012, 2013,2014(100 participants)
Maintained travel calendar for speaking engagements
Expense Reports (travel, speaking engagements, and expenses related to travel)
Tracked two budget accounts

CERTIFICATIONS

CITI Social and Behavioral Responsible Conduct of Research 2018
CITI Human Research Group 2. Social/Behavioral Research Investigators 2018
University of Central Florida Diversity Certification 1 & 2 2017
Advance Customer Service Certification 2015

Life Coach, Institute of Orange County, CA, Certified since 2012

Florida State Notary since 2000

SKILLS

Proficient in all Microsoft programs and web design
People Soft (university system for degree audits etc.)
FERPA training (annual re-certification)

PROFESSIONAL DEVELOPMENT

University of Central Florida Student Code of Conduct Board 2018-2019
SEED Program – Seeking Educational Equity & Diversity 2017-2018
Leadership Enhancement Program, University of Central Florida Graduate 2015/2016

Program that provides leadership development opportunities to gain enhancing skills in today changing educational environment. Restricted program by application and acceptance only.

Individual Leadership Projects “21 Day Challenge to Happiness at Work”

VOLUNTEER SERVICE

Special Olympics of Florida, Clermont FL Aug. 2016

First Baptist of Windermere, FL (Facilitated support group) 2011-2015

PRESENTATIONS

(Motivational Speaker/Transitional Life Coach)

Battersby, J (2017) Unselfie: Empathy and Emotional Intelligence. Presented at Peer Mentor Training,

University of Central Florida Orlando, Florida

Battersby, J (2017) Emotional Intelligence/Non-Violent Communication. Presented at College Career

Success course Lake Sumter State College, Clermont, Florida

Battersby, J (2016) Finding Your Voice. Presented at Talent Search Conference, Lake Sumter State

College, Clermont, Florida

Battersby, J (2016) What is Your Brand? Presented at College Career Success course Lake Sumter

State College, Clermont, Florida

Battersby, J (2015) How to Talk to People/Emotional Intelligence. Presented at College Career Success

course Lake Sumter State College, Clermont, Florida

Battersby, J (2015) Branding the Real You. Keynote Speaker. Presented at Talent Search Summer

Conference, Lake Sumter State College, Clermont, Florida

Battersby, J (2014) Making Connections. Presented for Career Success Program, Lake Sumter State

College, Clermont, Florida

Battersby, J (2014) How to Strengthen Your Influence. Presented at Talent Search Summer

Conference, Lake Sumter State College, Clermont, Florida